Due to Covid-19 please keep in mind dispatch and deliveries may be slower than normal.
Asian Bridal and non bridal Jewellery and services.
From necklace sets to bangles, from flower jewellery to London MUA - (makeup artist) service. we've got your back.
Click and Collect
During lockdown, screenshot upto 4 items you'd like to see in store and finalise what you'd like.
email us for more info.
How long on average does delivery take?
Do you ship Internationally?
Yes, Delivery times may differ. It is important to be aware that tax and duty may be charged on top of the purchase price at the point of delivery. Please enquire at your local customs office.
If I don’t like my jewellery, can I have a refund/ exchange?
How is the jewellery packaged?
Your jewellery will be packaged in a bespoke Lotus branded box.
Is The Lotus London Appointment Based Only?
we used to be but not anymore, at The Lotus London we pride ourselves on our customer service. We welcome all at our flagship store. If you would like to discuss bridal jewellery however it would be in your best interest to book a consultation, as our designers get extremely busy due to a max of only two consultants being available at any one time.
What is a consultation/ appointment?
A consultation with lotus takes away the stress of jewellery shopping. You get to build your set, your way! There are no “sets” at The Lotus London, just because you like a necklace doesn’t mean your stuck with the accessories it comes with. You build your set they way you want trying everything on along the way.
Do The Lotus London charge for consultations?
Absolutely not! This is a free service! If you however would like to meet with a consultant out of business hours (before 2pm, after 5pm or any time on Friday), there is deposit required of £30 which is refunded on arrival, no obligation to place an order
Do I need my outfit for a consultation?
No! How cool is that? All we need is that you have placed your order, know what the embroidery is i.e. Antique gold, Silver etc, Shape of neck: Round, Sweetheart or Collar and how deep it is in inches. Inserts can be decided once the outfit has arrived, as they are quick to set.
How long does a consultation last?
Bridal jewellery consultation: Approximately 90 minutes
Why are you so cheap? Is the Lotus London legit?
At Lotus we follow strict government guidlines at our premises. Our customers health and safety is our top priority.
Do you offer trials for hair and make up
For bridal hair and make up we advise you to book a trial. This should take place 3-6 months prior to event date.